Returns & Exchanges
At Betty Brown Boutique Ltd, we want you to love your purchase; however, if you are not completely satisfied, you can return your items within 14 days of receipt for a full refund or exchange. Please ensure all garments are unworn, unwashed, and still have the original boutique tags attached.
Initiate Your Return
Visit our online returns portal or contact our customer care team with your order number to request a Return Merchandise Authorization (RMA) number.
Pack Your Items
Carefully place the items in their original packaging, ensuring the completed return form and RMA number are included inside the parcel.
Ship the Parcel
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt for reference.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing